Alpine Home Medical

Customer Service Representative (Ogden)

Ogden
, Utah
Full Time
High School/GED Required

Job Summary

This role will be assessing and identifying customer needs, and efficiently performing all tasks related to our point-of-sale process. To us, nothing feels better than being able to improve the lives of our customers by providing the best service available. If this sounds like something you feel qualified and suited for, we’d love to see you on the Alpine Home Medical Supplies team. **This is an hourly position (plus commission)**

Experience Needed

  • Retail sales: 2 years (Required)
  • Providing exceptional customer service: 2 years (Required)
  • Upselling: 2 years (Preferred)
  • DME: 1 year (Preferred)
  • Point of Sale: 2 years (Preferred)
  • Great customer service skills, with the ability to quickly identify customer needs and provide effective solutions.
  • Ability to learn about the products and accessories Alpine Home Medical carries and be able to educate and recommend products to customers to drive sales.
  • A polite, positive, and cooperative attitude, and willingness to be part of a team.
  • Computer literacy and the ability to handle different software and programs.
  • Superior communication skills, both verbal and written.
  • Great attention to detail.
  • Ability to effectively handle multiple tasks with numerous interruptions is a must, while still keeping a positive and friendly attitude.
  • A High School Diploma or a G.E.D.

Responsibilities & Duties

  • Greeting and assisting all walk-in customers, as providing an exceptional customer experience by ensuring the customer is always the priority.
  • Creating and fostering customer relationships to build trust and appropriate expectations, assisting with customer questions on medical billing and/or disputes.
  • Recommending products to customers that best meets their medical needs and closing sales.
  • Answering incoming phone calls with an attentive, patient, and friendly demeanor.
  • Perform other duties as deemed appropriate by management.

Clicking ‘Apply Now’ will open up your email to send your cover letter and resume.
Please include Customer Service Representative (Ogden) – Ogden in the subject line.

Apply Now!

(801) 463-0044

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Locations

Draper

132 East 13065 South, Ste 100
Draper, UT 84020

(801) 841-4990

Idaho Falls

2425 Channing Way
Idaho Falls, ID 83404

(208) 535-8627

Logan

1395 N 400 E, Ste A
Logan, UT 84341

(435) 774-4500

Ogden

4669 Harrison Blvd
Ogden, UT 84403

(801) 393-0015

Price

451 S Carbon Ave
Price, UT 84501

(435) 994-3062

Provo

1481 N State St
Provo, UT 84604

(801) 852-0077

Salt Lake City

4030 S State St
Salt Lake City, UT 84107

(801) 463-0044

Richfield

43 S Main
Richfield, UT 84701

(435) 896-6474

St. George

42 S River Rd, Ste 10
St. George, UT 84790

(435) 674-0080

Tooele

168 W 1280 N, Building E, Ste E5
Tooele, Utah 84074

(435) 522-5511

Vernal

753 W. Hwy 40
Vernal, UT 84078

(435) 781-6594

Locations

Salt Lake City

4030 S State St
Salt Lake City, UT 84107

(801) 463-0044

Richfield

43 S Main
Richfield, UT 84701

(435) 896-6474

St. George

42 S River Rd, Ste 10
St. George, UT 84790

(435) 674-0080

Tooele

168 W 1280 N, Building E, Ste E5
Tooele, Utah 84074

(435) 522-5511

Vernal

753 W. Hwy 40
Vernal, UT 84078

(435) 781-6594

Resources

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